RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
• Management of the switchboard.
• Efficient and professional handling of all incoming calls.
• Full responsibility for reception area
• Receiving of guests and visitors.
• Management of meeting room and boardroom bookings.
• Monitoring of staff movements
• General office administration.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED.
• Grade 12 and customer service training
• 2 – 3 years’ experience in a professional environment.
• Typing skills.
• Computer literacy – MS office
• Ability to multi-task
• Excellent communication skills.
• Well groomed, professional and well spoken.
The ability:
- To focus on results through customer focus, managing work and planning.
- To express potential through adaptability, initiating action, work standards and stress tolerance.
- To interact effectively through communication, building customer loyalty and trust and managing conflict
- To achieve goals by contributing to team success and follow up.
***email***