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3 Job(s) found showing 1 - 25
Rainmaker Acquisition

Junior Processing Consultant

Insurance

Rainmaker Acquisition Sandton

Key Responsibilities:
• Self-administration and self-monitoring of workflow items according to agreed SLA per process
• To update the pipeline tracker or any other systems/database on a regular basis to ensure up to date with client accounts.
• Assist with the enhancing processes and activities
• Processing forms, instructions, applications etc requested by financial advisers for the processes that you participate in
• Dealing with queries through to resolution, internally or externally
• Adherence to all quality standards set per process for the processes that you participate in

• Ensure that process are completed within the required SLA
• Identifying and reporting on service failures and errors
• Provide clients with the organisation's service and product information when required
• Provide input to the effectiveness and soundness of policies and procedures for the processes that you participate in
• Ensuring that all correspondence are professional and in line with standards and protocols of the organisation
• Adherence to the processing area's processes and Activity Work Instructions
• Adherence to organisations compliance processes and policies
• Punctual follow-up and feedback on clients queries

Market Related Permanent
Rainmaker Acquisition

Functional Consultant CRM

Retail

Rainmaker Acquisition Sandton

Key Responsibilities:
1. Make recommendations to optimise CRM processes, policies and procedures.
2. Adhere to all IT Governance Frameworks including policies, procedures, processes and standards.
3. Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents.
4. Produce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholders.
5. Update and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutions.
6. Effectively manage and develop self to deliver on agreed individual objectives.

 

Market Related Permanent
Rainmaker Acquisition

Functional Consultant SD

Retail

Rainmaker Acquisition Sandton

Key Responsibilities:
1. Make recommendations to optimise SAP Sales and Distribution processes, policies and procedures.
2. Adhere to all IT Governance Frameworks including policies, procedures, processes and standards.
3. Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents.
4. Produce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholders.
5. Update and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutions.
6. Effectively manage and develop self to deliver on agreed individual and team objectives.

 

 

Market Related Permanent
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